5/7/2023 0 Comments Lume in storesLume is a great product to use in conjunction with treatments you may receive for bacterial vaginosis or other vaginal infections. If discharge becomes foamy or chunky like cottage cheese, you need to get it checked out. Normal vaginal discharge may be thicker like a paste, clear and thin or thicker like an egg white, sticky or stretchy. Discharge texture can change throughout your cycle and life, too. A change in discharge from clear, white or pale yellow to a green, grey or dark yellow may indicate a vaginal or internal infection. If you have concerns below the belt despite using Lume externally for a few days, you should see your doctor: I have proven that the odor that occurs is the exact same odor women experience with more common types of vaginal infections – but most of the time it is NOT an infection. Odor most often happens as a result of bodily fluids coming into contact with external bacteria commonly found in your GI tract. To track your order, visit or click here If I have private part odor, how do I know I don't have an infection? ![]() The process takes less than a minute: Register for an account here. To view your order history, you'll need an account on. Click here to request a return or send an email to įor more detailed information about shipping and returns, read our full return policy here. Where can I find more information about shipping, returns, and exchanges?Īlthough Lume is a personal care item, we allow customers to return their products within 60 days of purchase for a refund minus return shipping. Read the Shopify Payment Security Tech details. Basically, with Shopify, you can trust that your data is safe. Through Shopify, we accept credit cards, Paypal, Apple Pay, Google Pay, and more. Many brands you are familiar with also use Shopify for payments. We take your data security very seriously, and we do not store any of your credit card or payment information on our website or on our servers. Our payment processor is Shopify, which meets all 6 categories of PCI standards. Do you use secure checkout for my payments? Order Number - Your Order Number can be found in your order confirmation email and starts with an S.Įmail Address - You’ll need to provide the email that was used to place your Lume order. To submit a return request, you’ll need the following information: All returns must be approved and processed with our company-issued return shipping label to ensure proper tracking and processing of the return. Once your request is approved, you will receive a prepaid return label via email. If you'd like to proceed with a return, please click here to submit a return request. ![]() * For orders that include a boxed sampler pack of multiple mini items, please note that all mini products must be returned to be eligible for a refund. We allow customers to return their Lume products within 60 days of purchase for a refund minus return shipping. If you need help with a Return, click here to submit a return requestĮven though Lume is a personal care product, we are always glad to honor our return policy. To track your order, visit or click here How do I return my order? Reach out to us at Order Tracking & Returns Where is my order?
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